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Never look down on anyone unless you are helping them up.

Experience Exceptional Senior Care with Autumn Winds Dementia

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Dementia Support in Lancaster

Lancashire adult social care

If you or someone you love is living with Dementia you are not alone .

This page brings together local organisations and services in Lancaster

that can offer practical advice ,assessments, emotional support and ongoing care.


Lancaster Dementia Support Pack

Support for People Living with Dementia and Their Families


1. Adult Social Care (First Contact)

Lancashire County Council Adult Social Care

If someone is struggling to manage safely at home, ask for:

  • A Care Needs Assessment.
  • A Carer’s Assessment for the family member.
  • Advice on home care, respite care, day centres and financial support.

Telephone: 0300 123 6720

They can also advise about equipment, adaptations and funded care where appropriate.


2. Dementia Advice and Support

Alzheimer’s Society

  • Dementia Advisers
  • Emotional support
  • Benefits and legal guidance
  • Local support groups
  • Carer advice

Dementia Support Line:

0333 150 3456


3. Local Dementia Services

Defying Dementia (Lancaster)

  • Information and advice
  • Community support
  • Activities for people affected by dementia


4. Day Centres

The following dementia-friendly day services are available locally:

  • DeVitre Day Centre
  • Vale View Day Centre

These provide:

  • Social activities
  • Meals
  • Carer respite
  • Safe supervised support
  • Opportunities to remain active and independent


5. Home Care Services

If the person wishes to remain at home, local providers include:

  • Home Instead Lancaster
  • Alcedo Care Lancaster

Support can include:

  • Personal care
  • Medication prompts
  • Meal preparation
  • Shopping
  • Companionship
  • Dementia care


6. Sheltered and Retirement Accommodation

Accommodation options include:

  • John Kay Court
  • Wygarth Court
  • Williamson Court (Retirement Living Plus)

These provide independent accommodation with varying levels of support.


7. Residential or Nursing Care

If dementia progresses and 24-hour support becomes necessary, Adult Social Care can advise on suitable residential or nursing homes and funding options.

Benefits Worth Checking

The person may be entitled to:

  • Attendance Allowance
  • Council Tax Reduction
  • Pension Credit
  • Carer’s Allowance (for their carer)
  • NHS Continuing Healthcare (where eligible)

Useful Documents to Have Ready

  • NHS Number
  • GP details
  • List of medications
  • Details of any existing care
  • Power of Attorney (if one exists)


First Three Steps

✓ Contact Lancashire Adult Social Care for a Care Needs Assessment.

✓ Contact the Alzheimer’s Society to speak with a Dementia Adviser.

✓ Ask the GP for a medication review and referral to the local Memory Service if this has not already happened.

Early support often helps people remain safely at home for much longer and provides valuable support for family carers. Dementia Support in Lancaster

A diagnosis of dementia can be overwhelming, but you don’t have to face it alone. There are a number of local organisations and services that can provide advice, practical support and ongoing care for both individuals living with dementia and their families.


Adult Social Care

Lancashire County Council Adult Social Care is often the best place to start. They can arrange:

  • Care Needs Assessments
  • Carer’s Assessments
  • Home care support
  • Respite care
  • Day services
  • Advice on funding and equipment

Telephone: 0300 123 6720


Alzheimer’s Society

The Alzheimer’s Society offers expert advice and emotional support through Dementia Advisers, support groups and a national Dementia Support Line.

Telephone: 0333 150 3456


Local Dementia Support

Defying Dementia provides local activities, information and support for people living with dementia and those who care for them.

Home Care Services

If remaining at home is the preferred option, specialist home care providers such as Home Instead Lancaster and Alcedo Care Lancaster can offer personalised dementia support, companionship and personal care.

Sheltered Housing and Residential Care

When extra support is needed, Lancashire Adult Social Care can provide advice about sheltered accommodation, extra care housing, residential care and nursing homes to help families make informed decisions.


Im Here to Help


I understand that every person’s journey with dementia is unique. 


If you’d like to discuss how I  can support you or someone you care about, 

Im here to help.

Together we can explore the support that's right for you and your family.


Please note: Services and contact details may change over time. We recommend contacting organisations directly to confirm current information and availability.Lancaster Dementia Support Pack

Support for People Living with Dementia and Their Families







Experience the Best Senior Citizen Services with Autumn Winds Dementia

  1. Hull Adult social Care 

AUTUMN WINDS DEMENTIA SUPPORT

Hull Adult Social Care & Dementia Support Pack

Supporting people living with dementia, their families and unpaid carers in Hull

If you are caring for someone living with dementia, you do not have to manage everything alone.

Hull City Council Adult Social Care can assess the needs of an adult who may require help with daily living, personal care, safety, independence or other areas of support. An assessment can help identify what support may be available and what options could help the person remain safe and independent at home.

Autumn Winds Dementia Support has created this guide to help families understand where to start and what support they can ask for.

1. Hull Adult Social Care

Hull City Council Adult Social Care can help adults who may have care and support needs, including people living with dementia.

The council can look at the person's individual circumstances and consider what help may be needed with everyday life.

This may include:

  • Personal care
  • Washing and dressing
  • Eating and drinking
  • Managing medication
  • Staying safe at home
  • Mobility and getting around
  • Maintaining independence
  • Preparing meals
  • Maintaining relationships and community connections
  • Support for carers
  • Equipment and technology
  • Support at home
  • Longer-term care where required

How to contact Hull Adult Social Care

Hull City Council Contact Centre

Telephone: 01482 300 300

When contacting Adult Social Care, explain that you are concerned about the care and support needs of an adult living with dementia and would like to discuss an assessment.

Hull City Council's published Adult Social Care service standards state that service requests aim to receive a first callback within 3 working days, while pre-assessments are aimed to be completed within 3 working days.

Website:
Hull City Council – Adult Social Care

2. Care Needs Assessment

What is a Care Needs Assessment?

A Care Needs Assessment is an assessment carried out by Adult Social Care to understand what help a person may need to manage everyday life.

For someone living with dementia, it is important that the assessment considers more than just physical care.

The assessment should consider how dementia affects the person's ability to:

  • Remember information
  • Make decisions
  • Communicate
  • Prepare food and drinks
  • Wash and dress
  • Take medication safely
  • Use the toilet
  • Move around safely
  • Recognise hazards
  • Manage appointments
  • Leave and return home safely
  • Manage finances and household tasks
  • Sleep and maintain a routine
  • Maintain relationships
  • Take part in activities
  • Stay safe from harm
  • Manage periods of confusion, distress or anxiety

Important

Families should describe what actually happens on a difficult day, rather than only describing what the person can manage on a good day.

It can be helpful to keep a short diary before the assessment recording:

  • What support is needed
  • How often support is required
  • What happens when support is not provided
  • Any falls or accidents
  • Medication difficulties
  • Night-time problems
  • Wandering or getting lost
  • Changes in eating and drinking
  • Personal care difficulties
  • Behavioural or psychological changes
  • Risks around cooking, leaving the home or using appliances

Asking for an assessment

You can contact Hull Adult Social Care on:

01482 300 300

Ask for a Care Needs Assessment.

3. Carer's Assessment

If you care for someone with dementia, you can ask for support too.

An unpaid carer may be a husband, wife, partner, daughter, son, relative, friend or neighbour.

Caring can become physically and emotionally demanding, particularly when dementia progresses.

A Carer's Assessment looks at how caring affects the carer's own life and what support may help them continue in their caring role.

The assessment can consider:

  • The amount of care being provided
  • The impact on work
  • Sleep
  • Physical wellbeing
  • Emotional wellbeing
  • Social life
  • Family relationships
  • Ability to take breaks
  • The carer's ability to continue caring
  • Emergency arrangements
  • Information and advice
  • Practical support

Don't wait until you are in crisis

If caring is becoming difficult, ask for an assessment early.

Tell Adult Social Care honestly about the difficulties you are experiencing.

A carer should not feel that asking for help means they are failing the person they care for.

Hull Adult Social Care: 01482 300 300

4. Home Care

Support in the person's own home

Some people living with dementia may be able to remain at home with appropriate support.

Home care can potentially provide assistance with everyday tasks and personal care.

Depending on the person's assessed needs, support may include:

  • Getting up and going to bed
  • Washing and dressing
  • Toileting
  • Meal preparation
  • Eating and drinking
  • Medication support
  • Maintaining personal hygiene
  • Maintaining a safe routine
  • Other agreed care and support needs

Hull City Council operates a Supporting Independence Team – Homecare, which provides active recovery support to people in their own homes. Where a person is assessed as requiring longer-term care, support packages can be sourced from private care-at-home providers.

Supporting Independence Team – Homecare

Telephone: 01482 612 680

5. Respite and Short Breaks

Caring for someone with dementia can be exhausting.

Respite care or short breaks can give an unpaid carer time to:

  • Rest
  • Attend appointments
  • Go shopping
  • Spend time with family
  • Continue working
  • Attend important events
  • Have time away from caring responsibilities
  • Recover from exhaustion

Respite may take different forms depending on the person's assessed needs and available services.

It is important to discuss respite with Adult Social Care as part of the person's care assessment and/or the carer's assessment.

Shared Lives respite

Hull's Shared Lives service can also provide respite support. Hull's published information states that Shared Lives may provide respite for people who normally live with family, allowing unpaid carers to have a break while their loved one receives support.

For information about available options, contact Adult Social Care on:

01482 300 300

6. Help to Stay Safe at Home

Dementia can increase risks within the home.

Families can ask about equipment, adaptations and assistive technology that may help someone remain safer and more independent.

Hull's Adult Social Care Assistive Technology Team provides telecare and sensors designed to support people living at home. The service specifically includes support for people living with dementia.

Assistive Technology Team

Telephone: 01482 318 700

Ask for the Assistive Technology Duty Worker.

Email:
AssistiveTechnologyTeam@hullcc.gov.uk

The service can carry out an assessment to help identify appropriate equipment.

7. Lifeline Support

Hull's Lifeline service can provide 24-hour access to a control centre.

It is available to people living with dementia in the community and can help people feel safer and more confident at home.

A Lifeline system can include:

  • A Lifeline unit
  • A pendant
  • Smoke or heat detection

The system connects to a 24-hour control centre which can respond to an emergency and take appropriate action.

Ask Hull City Council about eligibility, assessment and current charges.

8. Paying for Care

Adult Social Care is not automatically free.

Depending on an individual's financial circumstances, they may:

  • Pay the full cost of their care
  • Pay a contribution
  • Have some or all of the cost covered by the council

Hull City Council carries out a financial assessment to determine what someone may need to contribute towards eligible care and support.

It is important to ask for a financial assessment if care is being arranged through Adult Social Care.

9. What to Take to an Assessment

Before an assessment, it can be useful to prepare information about the person.

Personal information

  • Full name
  • Date of birth
  • Address
  • GP details
  • Emergency contacts
  • Family/carer details

Dementia information

  • Diagnosis, if known
  • Current difficulties
  • Changes in memory
  • Changes in behaviour
  • Communication difficulties
  • Mobility
  • Night-time difficulties
  • Medication
  • Eating and drinking
  • Continence
  • Personal care

Safety information

Record any concerns about:

  • Falls
  • Leaving the house
  • Getting lost
  • Fire
  • Cooking
  • Medication
  • Scams or financial exploitation
  • Self-neglect
  • Vulnerability
  • Safeguarding
  • Being left alone

Carer's information

The carer should also explain:

  • How many hours of care they provide
  • What they do each day
  • Whether they get enough sleep
  • Whether they can leave the person alone
  • Whether caring affects work
  • Whether they are struggling physically or emotionally
  • Whether they need regular breaks
  • What would happen if they became unable to care

10. If You Are Worried About Someone's Safety

If you believe an adult with dementia is experiencing, or is at risk of, abuse or neglect, contact Hull City Council Adult Social Care.

Hull identifies dementia among the circumstances that may contribute to an adult having care and support needs, and its safeguarding information includes concerns such as neglect, self-neglect, financial abuse, emotional abuse and other forms of harm.

Hull Adult Social Care

01482 300 300

If there is an immediate emergency or someone is in immediate danger, contact the emergency services.


For care needs assessments, social care support and advice.

Supporting Independence Team – Homecare

01482 612 680

Support for people who need help to remain independent at home.

Assistive Technology Team

01482 318 700

Email: AssistiveTechnologyTeam@hullcc.gov.uk

For telecare, sensors and technology that can help people remain safer at home.

Hull City Council Adult Social Care – East Locality Duty Team

01482 822 819

Email: eastlocalityteamadults@hullcc.gov.uk

Hull City Council Adult Social Care – West Locality Duty Team

01482 572 911

Email: westlocalityteamadults@hullcc.gov.uk

AUTUMN WINDS DEMENTIA SUPPORT

Our message to families

Asking for help is not a failure.

Dementia can change over time, and the level of support someone needs can change with it.

If you are struggling to manage at home, caring is becoming overwhelming, or you are worried about someone's safety, ask for help early.

A Care Needs Assessment can be the starting point for understanding what support may be available.

A Carer's Assessment can also help identify support for the person doing the caring.

Autumn Winds Dementia Support

Supporting people living with dementia.
Supporting families.
Supporting carers.
Helping people find the right support.

Information in this guide is provided for general information and signposting. Services, eligibility criteria, contact details and availability can change. Always confirm current arrangements with Hull City Council or the relevant service.

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